To confirm a booking, an advance payment is mandatory.
The balance amount must be paid in full before the event date to avoid cancellation.
Tentative bookings will be held for up to 7 days only. If the advance is not received within this period, the booking will be automatically cancelled and the slot opened for other clients.
2. Cancellation & Refund Policy
Cancellations made 30 days or more before the event date will be eligible for a full refund of the advance.
Cancellations made 15–29 days before the event date will receive a 50% refund.
Cancellations within 15 days of the event are non-refundable.
In case of unavoidable circumstances, clients may reschedule the event to another available date (subject to management approval).
3. Payment Policy
Accepted payment modes: Cash, Bank Transfer, UPI, or Cheque (subject to clearance).
All dues must be settled before the commencement of the event.
Delayed payments may attract a penalty or could result in cancellation of the booking.
4. Catering & Kitchen Usage Policy
TISMA Mahal provides kitchen facilities only. Catering arrangements must be made by the client.
The client/vendor is responsible for cleanliness, waste disposal, and maintenance of the kitchen during and after the event.
Any damages caused to kitchen equipment or facilities will be charged to the client.
5. Decoration Policy
Clients are free to hire their own decorators or choose from the hall’s approved vendor list.
Use of nails, adhesives, tapes, or any method that may damage walls, floors, or furniture is strictly prohibited.
Decoration setup and dismantling must be completed within the allocated timing slots. Additional time may incur extra charges.
6. Hall Usage & Timing Policy
The hall will be available for use only during the agreed check-in and check-out hours.
Exceeding the allotted time will result in additional charges.
Clients must comply with sound regulations and avoid high noise levels beyond permitted night-time hours.
7. Parking Policy
TISMA Mahal provides ample parking space for guests.
Guests are responsible for their own vehicles and belongings. The management will not be liable for loss, theft, or damage.
8. Guest Accommodation Policy
The hall provides bride and groom rooms, along with additional guest rooms (as per facility).
Strictly no smoking, alcohol, or illegal activities are allowed inside the rooms.
Clients will be held responsible for any damages or misuse of the property.
9. Liability & Responsibility Policy
TISMA Mahal will not be responsible for theft, loss of valuables, accidents, or injuries during the event.
The client will be responsible for any damages to the property, furniture, or fixtures caused during the event.
Clients and guests are expected to maintain decorum and follow hall regulations at all times.